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Privacy Policy

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Introduction

Julia Swan t/a A Trusted Hand ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us.

Information We Collect

We may collect and process the following data about you:

  • Personal Information: Name, address, email address, phone number, and other contact details.

  • Service Information: Details related to the services we provide to you.

  • Communication: Records of correspondence and communications with you.

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How We Use Your Information

We use the information we collect to:

  • Provide you with our services.

  • Communicate with you regarding your service requests.

  • Improve our services and customer experience.

  • Comply with legal obligations.

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Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our business.

  • Legal authorities, if required by law.

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Data Security

We take the security of your data seriously and have implemented measures to protect it from unauthorized access, loss, or misuse.

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Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of any inaccurate data.

  • Request deletion of your data, subject to legal and contractual obligations.

  • Withdraw consent for data processing, where applicable.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Julia Swan t/a A Trusted Hand
julia@atrustedhand.co.uk

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

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Effective Date: 20/08/2024

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Julia Swan   |  A Trusted Hand |  Tunbridge Wells 
Let me lend you a helping hand in Tunbridge Wells and the surrounding areas

© Julia Swan - A Trusted Hand 2024

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